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KNOWLEDGE BASE

Qommunity

CHECKLIST OF TEMPLATES TO FILL UP

Rolling Out Qommunity Resident

Before you can start using Qommunity,

here are some things you need to check off:

  1. MA Accounts Team creates the Property(s) in Q.Estate

  2. MA Accounts Team to Create Estate’s Facility Charge Codes (Property -> Property Charges)

  3. MA setup Finance Module - Account Settings (Mandatory for No. 17 Qommunity Offset Transition Account)

  4. MA Ops Team Enable Integration from Qornerstone Estate to Qommunity

  5. Inform Qornerstone Support ([email protected]) to add the Estate(s) to your Qommunity Manager Account & state which App Features to Enable/Disable

  6. Download the form for Features Setup, and fill in which Qommunity app features are to be activated for the estate. Send the form to [email protected]

    Give us 3 working days to complete the setup.

  7. Login to Qommunity Manager Portal (login credentials will be sent from Support to your email address)
    Set up estate info, facility booking rules, and others.

    Alternatively, our Support can help set up at $150 per estate.

  8. Inform the SPs and Residents using this poster template

    01 - Poster to inform SPs (edit estate name and launch date accordingly)

  9. MA Create Portal User Accounts (i.e. Qommunity Resident App accounts) in Q.Estate

  10. MA Generate, Print & Mailout Qommunity App Welcome Letter to All SPs

This step-by-step guide will go through all the crucial points.

Download Guide

CHECKLIST OF TEMPLATES TO FILL UP

Migrating From An Existing App?

Already using another app and now moving over to Qommunity Resident?

Learn how to use make your transition over smoothly:

  1. MAs to make an announcement to SPs to inform them of the last day they can use the existing app, and the date they can start using Qommunity Resident. 

  2. MA will need to manually update the upcoming Facility Bookings data into Qommunity Manager.

  3. Inform the SPs and Residents using this poster template

    01 - Poster to inform SPs (edit estate name and launch date accordingly)

  4. MA Create Portal User Accounts (i.e. Qommunity Resident App accounts) in Q.Estate

  5. MA Generate, Print & Mailout Qommunity App Welcome Letter to All SPs

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