Our Features
Discover the unique and innovative features that set Qornerstone apart from the competition. We are committed to providing you with the best technology solutions to meet your needs.
Leasing
Foodcourt & Commercial
Use this space to introduce yourself and share your professional history.
Click to read more about:
Facility Management
Integrated Facilities Management & Hospitals
Use this space to introduce yourself and share your professional history.
Click to read more about:
COMMERCIAL LEASING MANAGEMENT
Singapore Food Agency
Wholesale markets tenant management
About
Singapore Food Agency, formerly known as AVA, operates 3 wholesale markets in Singapore housing hundreds of tenants.
Challenges
-
Many manual processes are involved in the new tenant onboarding process due to the number of permits, and licenses required
-
Approvals were taking too long and were done by email, which was time-consuming and inefficient
-
Tenant billing and contract renewals were taking too long
Modules Deployed:
-
Customised tenant portal for onboarding
-
E-documents submission
-
New tenant and contract approvals
-
Recurring billings
-
Tenant ledger
-
Lease accounting
Implementation Timeframe
-
12 months
Results
-
Automation of tenant onboarding and document submission
-
Reduction of manual data entry as data flows from tenant portal to back-end modules
FOODCOURT LEASING MANAGEMENT
Fairprice Group
Customised Off-the-Shelf Leasing with GTO Computation & Tenant Portal
About
The FairPrice Group is the largest foodcourt operator in Singapore with over 150 foodcourts operating under the Foodfare and Kopitiam brands.
Challenges
-
Using SAP as an enterprise-wide ERP system
-
Required cost-effective Leasing Management system for its foodcourts
-
GTO computation was a manual labour-intensive exercise
Modules Deployed:
-
GTO billings
-
API integration with SAP
-
API integration with POS systems
-
Usage billing
-
Tenant ledger
Implementation Timeframe
-
9 months including development of APIs, GTO algorithms and user training.
Results
-
Automation of GTO computation, tenant billing, and computation of reimbursement to tenants based on revenues net of invoicing.
INTEGRATED FACILITIES MANAGEMENT
Knight Frank
Turnkey Computerised Maintenance Management System (CMMS) iROC and iPrivilege
About
Knight Frank Commercial Asset Management (CAM) team in Singapore is one of the leading IFM service providers managing commercial, industrial and warehouse buildings.
Challenges
-
Low productivity levels due to lack of technology adoption
-
Heavy reliance on manpower and paper-based processes
-
Buildings under management geographically dispersed across Singapore
Modules Deployed:
-
1. Fault reporting
-
2. Staff app
-
3. Work Order management
-
4. Preventive maintenance
-
5. Asset lifecycle management
-
6. Compliance management
-
7. Inventory management
-
8. Supplier management
Implementation Timeframe
-
9 months including customization and development of turnkey app
Results
-
Automation of feedback management process and assignation of work
-
Increase in productivity levels and a significant reduction in staffing levels
PARKWAY HOSPITALS & CLINICS
IHH Healthcare
Digital Transformation of Real Estate Services for Major Private Tertiary Hospital in Singapore
About
IHH operates 4 tertiary hospitals in Singapore and over 60 clinics
Challenge
-
Low productivity levels due to lack of technology adoption
-
Heavy reliance on manpower and paper-based processes
-
Feedback from frontline staff not attended to
-
Timely renewal of permits and licenses
-
Managing lifecycle of bio-medical equipment (BEMS) and sanitation workflows
Modules Deployed
-
1. Fault reporting
-
2. Staff app
-
3. Work Order management
-
4. Preventive maintenance
-
5. Asset lifecycle management
-
6. Compliance management
-
7. Inventory management
-
8. Supplier management
Implementation Timeframe
-
6 months
Results
-
Feedback increased 4x to almost 100K+ work orders at one point;
-
Automation of feedback management process and assignation of work resulted in more than 20% reduction in time taken to close work orders;
-
Increase in productivity levels and significant reduction in staffing levels
Property Management Companies
