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Choosing the right managing agent for your MCST, or strata-titled estate, can make a huge difference to your property value through the efficient and effective management of associated workflows. But selecting the right one can be tough. Each MA says pretty much the same thing during tender interviews with many boasting of technology adoption to improve productivity. Unfortunately, the reality is that most managing agents still rely heavily on manual processes and paper-based workflows ,...

A common complaint by MCST Council Members is on the lack of support from the Managing Agent's HQ staff. So much so that some MCSTs even choose to change their Managing Agent because they are so dissatisfied with the MA's performance in this area. Change Starts With The Right Condo App Think of your OneService app commonly used in HDB estates in Singapore. After residents raise feedback in the app, the ticket is automatically routed to the appropriate on-ground site teams for follow up action...

Managing visitors efficiently is no longer just a nice-to-have. It’s a must-have. With the rise of technology, smart access systems have...