russellkok6

A common complaint by MCST Council Members is on the lack of support from the Managing Agent's HQ staff. So much so that some MCSTs even choose to change their Managing Agent because they are so dissatisfied with the MA's performance in this area. Change Starts With The Right Condo App Think of your OneService app commonly used in HDB estates in Singapore. After residents raise feedback in the app, the ticket is automatically routed to the appropriate on-ground site teams for follow up action...

Managing visitors efficiently is no longer just a nice-to-have. It’s a must-have. With the rise of technology, smart access systems have...

MCSTs across Singapore face a persistent frustration; when faced with poor service standards, changing to another managing agent often results in more of the same. We look at why this happens and introduce a revolutionary new approach that is delivering results. The Revolving Door of Managing Agents If you're a committee member of an MCST in Singapore, this scenario might sound painfully familiar: You've decided to change your managing agent after months of complaints from residents, missed...