With the increasing complexity and scale of its business in Singapore, KFPAM’s needs had outgrown its existing facilities management software developed in-house. Specifically, KFPAM needed a cloud-based, networked solution able to efficiently and securely store information and provide better visibility on manpower and resource allocation.
“With more estates under management and faced with escalating operating costs, we needed access to live data in order to efficiently plan the allocation and use of manpower resources,” said Peter See-Toh, Head of FM for KFPAM. “Furthermore, we felt that a cloud-based solution would help us to achieve the economies of scale we were looking for, and help us to leverage data from our operations.”
Our solution was deployed to more than 150 properties (130 or 150??). Knight Frank uses our system to show their ability in managing clients’ estates and facilities in a smarter and more efficient way. Visibility on occupancy status helps Knight Frank to market the properties at the right timing. With processes streamlined, manpower cost is reduced as lesser headcount is required to manage the same portfolio.
“When it comes moving away from paper-based processes, the Qornerstone platform has been invaluable. Our processes are now more streamlined and staff productivity is greatly enhanced with Asset in place. The software has been instrumental in helping us digitalize our facilities management operations. We are very pleased with the outcomes from this implementation and look forward to expanding our business with support from the Qornerstone platform.”
Head of FM for KFPAM